Terms of Use

1. Who We Are

This website and testing registry is operated by Zenith BioChemical Laboratories (Hong Kong) Limited, a private company incorporated in Hong Kong with laboratory intake reception located at:

2. Changes to Terms & Services

We reserve the right to update or modify this website, analytical testing panels, pricing schedules, or these Terms at any time without prior notice. Continued use of the website after any revisions constitutes your acceptance of the new Terms.

3. Security & Data Integrity

We implement industry-standard cryptographic protocols (including TLS 1.3 encryption, database hashing, and restricted access controls) to safeguard testing records and certificate verification databases. However, no internet transmission is 100% infallible. You acknowledge that you use our digital services with this understanding.

4. Third-Party Links & Courier Services

Our portal may reference external links (such as international accreditation bodies or courier tracking portals including SF Express, DHL, and FedEx). We do not control and are not responsible for the content, privacy practices, or transit policies of third-party organizations.

5. User Responsibility & Sample Submission

When submitting testing inquiries, intake forms, or sample packages to our Hong Kong Science Park reception:

• You warrant that all information provided (such as client email, batch labels, and declared compound details) is truthful and accurate;
• You are solely responsible for ensuring that your sample shipments comply with all relevant local and international shipping regulations;
• In accordance with blind testing protocols, samples may be tested under anonymized alphanumeric tracking codes.

6. Privacy Notice

We process your personal data and testing submissions in compliance with the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486) and international data protection standards. For complete information on how we handle personal data, please review our Privacy Notice.

7. Cookies & Session Storage

We use strictly functional cookies and temporary session storage to maintain authenticated analyst access, remember language preferences, and manage certificate query sessions. You can configure your browser to decline non-essential cookies.

8. Permitted Use & Verification Access

You are granted a non-exclusive, revocable license to access our public Certificate of Analysis (COA) lookup portal for legitimate product verification, quality assurance, and analytical authentication purposes.

9. Restrictions & Anti-Abuse Rules

You agree NOT to:

• Scrape, harvest, or bulk-extract Certificate records using automated bots, crawlers, or unauthorized scripts;
• Decompile, reverse-engineer, or disassemble any part of the web application or backend database schema;
• Modify, frame, or replicate any portion of this portal without explicit written consent from Zenith Labs HK;
• Use this portal to transmit malicious payloads, harmful code, or automated denial-of-service attempts.

10. Security & Anti-Counterfeiting Rules

Forging, altering, manipulating, or falsely issuing Certificate of Analysis documents bearing the Zenith BioChemical name, logo, or accredited seal is strictly illegal. Any detected counterfeit certificates or fraudulent serial lookup attempts will be investigated and reported to law enforcement authorities in the relevant jurisdiction.

11. Account & Credential Security

Authorized laboratory chemists and administrative staff must maintain strict confidentiality of their access credentials and multi-factor authentication tokens. You are solely responsible for any activity performed under your authenticated session.

12. Intellectual Property

All trademarks, domain names, UI designs, analytical methodologies, chromatography rendering engines, text, graphics, and software code on this website belong exclusively to Zenith BioChemical Laboratories (Hong Kong) Limited or its licensors. All rights reserved.

13. Violations & Termination of Access

If you violate any provision of these Terms, we reserve the right to immediately suspend or permanently terminate your access to our portal and pursue all available legal and equitable remedies.

14. Service Availability & Maintenance

While we strive for continuous 99.9% uptime of our certificate verification services, scheduled maintenance or unforeseen technical interruptions may occasionally occur. We are not liable for temporary downtime, queue delays, or unforeseen telecommunications disruptions.

15. Limitation of Liability

To the fullest extent permitted by applicable Hong Kong law, Zenith BioChemical Laboratories (Hong Kong) Limited shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of, or inability to use, this website or reliance upon analytical reports beyond our testing fee contract value.

16. Contact Information

If you have any questions or require legal clarification regarding these Terms of Use, please contact us:

17. Governing Law & Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (HKSAR). Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

Last Revised: August 15, 2026 • Zenith BioChemical Laboratories (Hong Kong) Limited